Cancellation policy

We have a 12-hour cancellation policy. Cancellations that fall within 12 hours of the scheduled consultation will result in 50% of the total fee. Failure to attend a Consultation or Infrared Sauna appointment will result in booking forfeit and 100% of the fee.

Clients may re-schedule via the ‘Change/Cancel Appointment‘ on the confirmation email prior to 24 hours before the appointment time.